How to move rooms for checked in guests?
How to move rooms for checked in guests
Sometimes you have to move guests for a reason. This could be for operational issue or the guest may have asked for an upgrade to another room.
And,...
How To Add A Booking Source?
How To Add A Booking Source
A Booking Source allows you to track which source provided the reservation. This data can be used to identify which sources are the best-performing ones for your hotel.
If you...
Setting Up Your Website
Setting Up Your Website
This feature is only available to premium subscribers.
1. First, go to > > and ensure that all company information is filled in accurately as it will be displayed...
Rate Plan Settings
Rate Plan Settings
Rate plans must be set up in order to setup Online Booking Engine, or connection to OTA's (e.g. Booking.com)
Also, with the rate plans setup, you won't have to train your staff to...
How To Create A Group Booking?
How To Create A Group Booking
If you get a lot of travelers coming to your hotel as a group then we recommend using the Group functionality.
When you are creating a booking choose the Group...
How to add another property to your account?
How to add another property to your account
If you have more than one property to manage (e.g. you are a owner of two hotels, or of a hotel chain), you can simply add an...
How To Make Reservations For An Existing Group?
How To Make Reservations For An Existing Group with roomsy hotel management system.
Once you have found the group you are looking to make the reservation for using the Group Search function or if you...
How to map room types/rates in Roomsy to connect to Booking.com or Expedia?
Match the room types between Booking.com/Expedia and Roomsy for the channel manager to send updates automatically
Part of setting up the channel manager is completing the mapping between Roomsy channel manager and Booking.com or Expedia.
To...
How to set up a payment gateway integration (Stripe)?
How to set up a payment gateway integration (Stripe)
Please note that Stripe Integration is a premium feature. If you are a basic subscriber please email us to get upgraded!
First, you need a Stripe account.
If...
Adding Payment
How To Add Payment
To charge a guest at checkout or anytime you will need to add the payment to their invoice you need to follow these few simple steps.
First, find the guest you want...
