Changing Your Password

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Changing Your Password Changing Your Password from within the app. Sometimes you may need to change your password when working with Roomsy hotel management system. Follow the pictures below to do so. Click your email address in the top right corner of the screen. Click 'My Account' Type in your old password and confirm your new password Be sure to click 'Update'. Click your email...

Associating an Individual with a Corporate Account

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Your Roomsy account comes standard with two different guest types - Individual and Corporate. This is very handy for managing invoices where multiple bookings will be paid by the same account. To view guest types go to > > You can always guest types such as 'VIP' or whatever suits your needs. When you are creating a booking be...

Creating a Booking with Roomsy hotel pms

creating a booking with hotel pms_roomsy
How to create a booking with Roomsy hotel pms There are two ways from here you can create a new booking. 1. Click the green 'Create New Booking' button or 2. Click the box where the date and room which you want the booking to begin intersect, and drag your mouse to the date which you want the booking to end. -- If...

How to map room types/rates in Roomsy to connect to Booking.com or Expedia?

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Match the room types between Booking.com/Expedia and Roomsy for the channel manager to send updates automatically Part of setting up the channel manager is completing the mapping between Roomsy channel manager and Booking.com or Expedia. To complete this phase follow these steps Go to Settings>Integrations>Roomsy Channel Manager You will see Booking.com or Expedia as an option. Click on Manage which opens up the...

How to move rooms for checked in guests?

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How to move rooms for checked in guests   Sometimes you have to move guests for a reason. This could be for operational issue or the guest may have asked for an upgrade to another room. And, to be able to do that the guest would have to move to a new room. To setup a room move for a Checked In guest,...

Email Editing, In-App chat & All reports are now downloadable.

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We pushed a small update a couple of weeks ago but one which we think will be a big impact on your operational needs. Editing: We added the ability to edit emails, policies, rate and room descriptions. Exportable reports: We are happy to report (pun intended, ha! :)) that all reports in Roomsy are now downloadable in CSV format. Language...

Product Release: A New Batch Of Features Are Out.

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We have been quietly releasing new features in the last few weeks. You may have noticed some of them already. Some of the updates were focused on our infrastructure and improving our connectivity with OTAs. So you will not see the features but you will experience the impact of it. 1. Payment Gateways: We have added direct integration to 3...

New stuff!! :) We made some updates.

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Everyone likes new things. Right? Sales Reports and Channel Managers Definitely   First of all, welcome new Roomsy users. We are glad to have you here. We have been heads down working on releasing new updates that you might find useful. We also did the usual bug fixes as they were reported. If you are experiencing any please do let us know...