How To Add Payment To charge a guest at checkout or anytime you will need to add the payment to their invoice you need to follow these few simple steps. First, find the guest you want to add the payment too. Then, open invoice. Scroll down to find the Add Payment button. When you click … Continue reading Adding Payment
Author: roomsy support
How To Make Reservations For An Existing Group
How To Make Reservations For An Existing Group with roomsy hotel management system. Once you have found the group you are looking to make the reservation for using the Group Search function or if you see the group on the dashboard screen just click on any reservation. For easy identification, groups are shown in Italics. … Continue reading How To Make Reservations For An Existing Group
Changing Your Password
Changing Your Password Changing Your Password from within the app. Sometimes you may need to change your password when working with Roomsy hotel management system. Follow the pictures below to do so. Click your email address in the top right corner of the screen. Click 'My Account' Type in your old password and confirm your … Continue reading Changing Your Password
Looking to work with Expedia or Booking.com
Looking to work with Expedia or Booking.com. This will be helpful. From How to contact Booking.com or Expedia for listing your hotel If you are currently not working with Expedia or Booking.com and would like to list your property with them you can get in touch with them via the links below. https://join.booking.com/ https://join.expediapartnercentral.com/en/
Associating an Individual with a Corporate Account
Your Roomsy account comes standard with two different guest types - Individual and Corporate. This is very handy for managing invoices where multiple bookings will be paid by the same account. To view guest types go to [Settings] > [Accounting] > [Guest Types] You can always guest types such as 'VIP' or whatever suits your … Continue reading Associating an Individual with a Corporate Account
Creating a Booking with Roomsy hotel pms
How to create a booking with Roomsy hotel pms There are two ways from here you can create a new booking. 1. Click the green 'Create New Booking' button or 2. Click the box where the date and room which you want the booking to begin intersect, and drag your mouse to the date which … Continue reading Creating a Booking with Roomsy hotel pms
How to map room types/rates in Roomsy to connect to Booking.com or Expedia?
Match the room types between Booking.com/Expedia and Roomsy for the channel manager to send updates automatically Part of setting up the channel manager is completing the mapping between Roomsy channel manager and Booking.com or Expedia. To complete this phase follow these steps Go to Settings>Integrations>Roomsy Channel Manager You will see Booking.com or Expedia as an … Continue reading How to map room types/rates in Roomsy to connect to Booking.com or Expedia?
How to move rooms for checked in guests
How to move rooms for checked in guests Sometimes you have to move guests for a reason. This could be for operational issue or the guest may have asked for an upgrade to another room. And, to be able to do that the guest would have to move to a new room. To setup … Continue reading How to move rooms for checked in guests
A Brief Introduction to Roomsy
Here is a brief overview and introduction of how roomsy works. https://www.youtube.com/watch?v=CzahfOmAjc0
A hotel booking software can help optimize operations and increase revenues
As technology continues to become an integral part of everything one does. It is important to understand how it can be utilized and incorporated into your daily work. As an operator of a small hotel, cottages, serviced apartments or really any place that can serve as an accommodation for guests your resources are always stretched. … Continue reading A hotel booking software can help optimize operations and increase revenues
Hotel Owner's Manual 